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Eligible Products:
| • | In original, factory condition (unaltered, unworn, undamaged, and with tags attached) and in original packaging. | |
| • | Odor-Free (Any odors on the product will render the product ineligible for exchange) | |
| • | Item(s) must be returned within 10 days of receiving your original order. | |
| Ineligible Products: | ||
| • | Costume wigs, last call or clearance items, discontinued items, care products, accessories, liquids, special order items and wholesale orders. | |
If your product is ineligible for exchange or return, we will email you the option of: |
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| • | Returning the item(s) to you at your cost | |
| • | Donating the item(s) to the American Cancer Society (receipt of donation available upon request). You will receive a coupon for 20% off a future purchase with wigking.com for your donation to charity. | |
| Ineligible item(s) will be automatically donated 30 days after receipt. | ||
NOTE: A wig hygiene guard is provided with every wig for use when trying the wig on. This helps to maintain the product’s eligibility for exchange/return.
